Emergency Phone Numbers / Dialing Instructions

• Police Emergency : 911
• Fire Department: 911 – 322 178 8800
  
• Red Cross Ambulance: 911 & 322.222.1533
• Emergency Number from Cell Phones: 080
• Wake-up Service: 031
• The Green Angels – FREE Road Side Assistance: 078
• CFE Electric Company: 071
• SEAPAL Water Company: 223.1516
• Tourist Police (bilingual officers who serve tourists): 329.291.6666
• Federal Police/Investigations: 329.290.0667
• Transit Police in Mescales, Nayarit (traffic violations): 329.296.5234
• PROFECO Consumer Protection: 225.0000
• Farmacia Guadalajara @ YL Insurgentes Cardenas 261 S/N, Emiliano Zapata, PV: 322.222.0101
• Farmacia Guadalajara @ 232 Emiliano Zapata, Pitillal CENTER, Pitillal: 322.224.1811
• San Javier Hospital Pharmacy @ Blvd. Francisco Medina Ascencio (North Hotel Zone), Puerto Vallarta: 322.293.0188
• San Javier Hospital Pharmacy @ Paseo de los Cocoteros, Nuevo Vallarta: 322.226.8181

Dial 001, which is the international dial code to call the United States, when you have a dial tone. Dial 880 if your toll-free number begins with 800. Dial 881 for an 888 number. Dial 882 for an 877 number and dial 883 for all 866 numbers.

Dialing 800 Numbers from Mexico: Dial 001, which is the international dial code to call the United States, when you have a dial tone. Dial 880 if your toll-free number begins with 800. Dial 881 for an 888 number. Dial 882 for an 877 number and dial 883 for all 866 numbers.

CREDIT CARDS: Emergency Phone Numbers

• Visa (Global Customer Service, Toll Free in Mexico): 001.800.847.2911
• MasterCard (Global Customer Service, Toll-Free in Mexico) : 001.800.307.7309
• Discover Card (Global Customer Service from Mexico) 1-801-902-3100
• American Express: 001.800.327.1267 or 336.393.1111 (call collect)

CANADIAN CONSULATE

Consular Agency of Canada
Plaza Peninsula, Local Sub F
Boulevard Francisco Medina Ascencio 2485
Zona Hotelera Norte
Puerto Vallarta, Jalisco, Mexico 48300

Phone Number: 322.293.0098

Fax Number: 322.293-2894

Email: pvrta@international.gc.ca

DIALING INSTRUCTIONS

MAKING PHONE CALLS IN PUERTO VALLARTA, MEXICO

Area code for Puerto Vallarta: 322

Local phone numbers are seven digits

Land line to land line: Dial the seven-digit local phone number. No prefix needed.

Land line to cell phone: 044 + 322 + local phone number

Cell phone to cell phone: 322 + local phone number

Calling USA or Canada direct: 011 + area code + local phone number

Operator-assisted international phone calls: 090

MAKING PHONE CALLS FROM USA AND CANADA TO PUERTO VALLARTA

Mexico’s International Country Code: 52

Calling Puerto Vallarta land lines from USA or Canada: 011 + 52 + 322 + local phone number

Calling Puerto Vallarta cell phones from USA or Canada: 011 + 52 + 1 + 322 + local phone number

RESOURCES: EMERGENCIES ABROAD & TRAVEL ADVICE

U.S. Department of State / Bureau of Consular Affairs: Smart Traveler Enrollment Program (STEP)
Gov.UK – For British Nationals Traveling to Mexico: Foreign Travel Advice
Government of Canada: Travel Advisories for Mexico